Rinascente OnDemand: this is how the new service works

11 . 09 . 2017 by Redazione

Are you looking for a particular product and fear it will fly off the shelves before you can make it to the store? Now, a personal shopper will keep it aside just for you. The new Rinascente On Demand instant messaging service has been introduced to give you the opportunity to access all the products of the Milan store, from design, food, fashion and accessories.

The way it works is very simple: you can contact one of our personal shoppers via WhatsApp and they will check if the product is available at la Rinascente flagship store in Milan, and if it is, they will keep it aside for you for 24 hours. If you choose to proceed with the purchase, you can make an easy payment – by credit card, PayPal or bank transfer – following a link sent to you via WhatsApp. The product will be sent directly to your home, with a same day delivery option available if you live in Milan. Shipment to other destinations will only take a few days. Rinascente On Demand service will ensure you have access to exclusive previews and the best of what’s hot right now.

At the moment, the service is available only via WhatsApp, but la Rinascente plans to make it available on WECHAT and other instant messaging apps in the future. To shop in the best department store in the world, without leaving your home, with an increasingly personalized and advantaged service, use Rinascente On Demand.

The service is available on purchases 60 EUR and above: you can request any product and any brand available in the department store, as long as it is suitable to be sent. The number to request your favourite items is +39 344 008 1600.

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